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1. What can you
automatically generate using SAP Business One Aging Reports?
A. Payment reminders
B. Aging dates
C. Customers
D. Payment terms
2. Which of the following word sets
best describes a benefit of using SAP Business One Sales?
A. Duplicate,
produce, and delete
B. Record, reduce, and duplicate
C. Record, track, and
analyze
3.
What is the path to define a Commission Group?
A. Administration > System Initialization > General Settings > Sales
B. Administration > Setup > General
C. Administration > Definition > General
4.
What is the limit for the amount of users visible in the calendar at any
one time?
A. 4
B. 7
C. 10
5.
Each
Sales Opportunity can represent various sales processes.
True or False
7. You linked a document to a sales stage and
chose to update the document's amount in the Potential Amount fields. Yet, when
you compare the total amount of the document and the potential amount fields,
the amounts are different. Why?
A. The Potential
Amount is excluding tax.
B. "Show BPs Docs" box in the stage is checked.
C. The Potential Amount is including tax.
D. A gross profit % is defined for the Sales Opportunity.
E. A previous document was linked to the sales stage.
10. It is possible to group the data in all
the reports according to a primary grouping and a secondary grouping.
True or False
12. The Opportunities Forecast Report is based on:
A. The predicted dates of
all won opportunities.
B. The closing date in the
last stage of all won opportunities.
C. The predicted dates of
all open opportunities
D. The predicted dates of all Sales Opportunities.
13. The opportunities forecast over time report presents:
A. A forecast of the closed
opportunities.
B. A forecast of the open
opportunities including totals.
C. A forecast of the open
and lost opportunities.
D. A forecast of the open
and closed opportunities.
14. The "Success %" column in
the Opportunities Statistics Report displays the:
A. Total number of won opportunities, divided by the total number of lost
opportunities and multiplied by 100.
B. Total number of won
opportunities, divided by the total number of all opportunities and multiplied
by 100.
C. Total number of won
opportunities, divided by the total number of closed opportunities and
multiplied by 100
D. Total number of won
opportunities, divided by the total number of open opportunities and multiplied
by 100
16. The Dynamic Opportunity Analysis displays both open and closed opportunities and is not influenced by the selections in the Opportunities Pipeline
17. The Sales Order can be created from
which of the following documents?
A. Quotation
B. Delivery
C. Invoice
18. In the Back
to Back process, which of the following is the first document created?
A. Sales Order
B. Purchase Order
C. Goods Receipt PO
D. A/R Invoice
E. A/P Invoice
19. Once the Sales
and Purchase Order documents have been created in a back to back process, the
inventory ...
A. gets
delivered direct to the customer from the vendor.
B. gets delivered to the company, who then deliver it to the customer.
20. Which icon
becomes active an available for navigation in a delivery with one or more
preceding documents?
A. Target Document icon
B. Base Document Icon
21. The Remarks field contains information about which types of base documents
A. Only the most recent base document
B. Only base documents that are orders
C. All base documents
22. In a Sales
or Purchase Order, it is possible to close a specific order line.
True or False
23. In SAP Business One, the Back Order Report shows...
A. all Sales Orders where full deliveries have been
created.
B. all Sales Orders in the database.
C. all the open Sales Orders in which items have not been delivered or have
partially been delivered.
D. all open Purchase Orders.
24. It is possible to change quantities in a partially delivered order.
True or False
25. If a
partial delivery document has been made based on a Sales Order, what is the
status of that Sales Order?
A.
Open
B.
Closed
C.
Cancelled
26. It is possible to add a zero quantity line to a delivery document in SAP
Business One.
True or False
27. An A/R Reserve Invoice will...?
A. increase the committed stock, decrease the
available stock
B. increase the ordered stock, decrease the
available stock
C. decrease the committed stock, increase the available stock
D. decease the ordered stock, increase the available stock
28.
An A/R Credit Memo can be used to credit a customer's account without updating
the stock level. This statement is...
A. False
B. True when not using an Invoice as the Base Document.
C. True when using a Service Invoice as the Base Document.
29. It is possible to create a Goods Return on an invoiced item.
True or False
30. In Step 3 - Base Documents, only Deliveries is available for
selection under Doc. Types. What might be the reason?
A. There are no open Sales Orders or quotations in the
system
B. Returns is selected as the target document
in Step 2
C. Sales Order is selected as the target document in
Step 2
D. The box Service is selected in Step 2
31. In Step 3 - Base Documents, the Series drop-down list is disabled.
What might be the reason?
A. Only one document type is selected
B. More than one document type is selected
C. There are no documents in the specified Posting Date
range
D. There are no documents in the specified Document Date
range
32. You would like to create a user-defined field to be used as an expanded
consolidation option (Step 4). In the Manage User Fields window, you need to
create this field in:
A. Marketing
Documents - Installments
B. Marketing
Documents - Document Expenses
C. Marketing Documents - Rows
D. Marketing Documents - Title
33. While the wizard creates the
documents, you would like to be able to approve or reject alerts on minimal
stock level. For this purpose, define in Step 6:
A. Missing Data -
Obtain User Confirmation
B. Bookkeeping
- Obtain User Confirmation
C. Inventory > Obtain User
Confirmation
34. You can always change the Summary Type in a document.
True or False
35. You can affect
the inventory value:
A. Only with Total level Additional Expenses / Freight
B. Only with Row level Additional Expenses / Freight
C. With both Row and Total
Additional Expenses / Freight
D. It is not possible to affect the inventory value with Additional Expenses / Freight
36. You can affect the Last Purchase Price:
A. Only with Total level Additional Expenses / Freight
B. Only with Row level Additional Expenses / Freight
C. With both Row and Total
Additional Expenses / Freight
D. It is not possible to affect
the Last Purchase Price with Additional Expenses / Freight
37. The value in the distributed Amount
column displays:
A. The Total level Additional Expenses / Freight amount distributed to each row.
B. The Row level additional
expenses amount distributed to each row
C. The overall Additional Expenses / Freight amount distributed to each row.
D. The amount to be applied in the
inventory value of the item in that row.
38. The field "Add. Expenses" located at the
bottom right of the document displays:
A. The Total level Additional Expenses / Freight amount
B. The Row level additional
expenses amount
C. The overall additional amount
expenses
D. The Fixed Additional Expenses / Freight
amount
39. A base document can remain Open with its Additional Expenses / Freight amount only
(without any open quantity).
True or False
40. The "Base Method" field determines:
A. The method of applying the Additional Expenses / Freight on the
inventory value
B. The method of distributing the Additional Expenses / Freight to the document rows
C. The method of applying the Additional Expenses / Freight on the Last Purchase Price
D. The method of copying the
Additional Expenses / Freight to a target document
41. It is possible for a single user to be able to log in to more than
one Company.
True or False
42.
The pick list document allows you to default the picked quantities and override
the picked quantity if necessary.
True or False
43.
Packaging is only working in delivery documents.
True or False
44.
The Sales Analysis Report can be run annually, quarterly, or on a monthly basis.
True or False
45.
In SAP Business One, it is possible to view a particular Sales Employee and
their sales in a report.
A.
Yes, in the "Sales Analysis Report" under the
"Sales" tab
B.
No, this would be too advanced for any software
C.
Maybe, depends on how many sales have been made by them
46. What information can you track using customer
equipment cards?
(Select 2 answers)
A. The
customer's complete sales history
B. The customer's purchases from other
vendors
C. Valid service contracts
D. Services call histories
47. Customer Equipment Cards will be created
automatically
A. Every time you add a document containing items with
serial numbers
B. Only in case the box "Auto. Create Customer Equipment Cards" is checked
C. You can only create Customer Equipment Cards
manually
D. Every time you add Sales Orders containing items with serial numbers
48. If the box "Parts" is checked in the Contract Template
A. You charge the customer for parts in case no
labor time was required
B. You charge the customer for parts
C. You do not charge the customer for parts
D. You charge the customer for parts in case no travel time
was required
49.
A Service Contract will be created automatically
(Select 2 answers)
A. Whenever a Customer Equipment Card is created
automatically
B. Every time you add a Delivery or an A/R Invoice or a Delivery for items with
serial number management, SAP Business One can create corresponding Customer
Equipment Cards automatically
C. Only in case the items are linked to a Warranty Template
50. Customer Equipment Cards can be created
automatically by Sales Orders containing items with serial numbers.
True or False
51.
A Service Contract for items sold by a Delivery or
an A/R Invoice will be created automatically when
A. A Contract Template of Serial Number type is specified in
the Item Master Data
B. A Contract Template of Customer type is specified in the
Item Master Data
C. A Contract Template of Items Group type is specified in the Item Master Data
D. A Service Contract cannot be created automatically
52. The Service module supports only items sold by the company.
True or False
53. 2 Different Service Contracts were created after adding an A/R
Invoice including 2 items. What might be the reason?
A. 'On Every Transaction' is selected as the
Management Method of the items
B. Different Warranty Templates are linked to each of the items
C. One item is linked to a Customer type Warranty Template
and the other to a Serial Number type
D. None of the above is correct
54.
In the Service Call window, the Choose From List window opened from the S/N
fields displays
A. All the serial numbers created for the selected item
B. All the serial numbers purchased by the selected customer
C. All the serial numbers for which a Customer Equipment Card was created
D. All the serial numbers with valid Service Contracts
55. It is possible to create a Service Call without typing a subject.
True or False
56.
A blank Choose From List is displayed when clicking the icon next to the
Technician field, found in the Service Call window. What might be the reason?
A. The Queue radio button is selected under the General tab
page
B. The user logged in SAP Business One is not defined as a Technician
C. The selected call type does not require a technician
D. No employees are defined as Technicians in the HR module
57. A Service Call can be assigned to both a queue and an assignee at
the same time.
True or False
58. SAP Business One considers a Response:
A. When adding a Solution/Resolution or linking a closed
Activity to the Service Call
B. Assiging the Service Call to a queue or an assignee
C. As soon as the user clicks on Update in the Service Call
D. When adding an expenses document to the Service Call
59. It is possible to attach several solutions to a certain Service Call.
True or False
60. In the Expenses tab page, found in the Service
Call window, you can attach documents
A. Containing only Labor or Travel items
B. Containing only items which are not covered by the Service Contract
C. Containing all item types covered or not covered by the Service Contract
D. Containing only items which are covered by the Service
Contract
61.
Serial numbers entered manually in Customer Equipment Cards are also created
automatically in the Inventory module.
True or False
62. Which sentence describing the Service Contract
is incorrect?
A. The Items tab page changes according to the selected
Contract Type
B. A Service Contract can be based on a predefined template
C. A Service Contract is valid the minute it is added
63.
It is possible to define a separate Termination Date for every Item Group.
True or False
64. You are currently processing a Customer Equipment Card of an item
you loaned to your customer in order to replace an item which is repaired in
your lab. In the field Replaced S/N you can specify
A. The
Manufacturer serial number of the loaned item.
B. The serial number of the item which is being repaired in your lab.
C. The serial number of one of the other items
purchased by your customer.
D. The Internal serial number of the loaned item.
65. A certain solution in the Solutions Knowledge
Base can be linked to several items.
True or False